Information Technology

Information Technology provides technology tools, services and support for achieving success at 黑料福利网.

The majority of the Information Technology webpage and content has been moved to the new . This new portal will include a knowledge base and comprehensive list of all 黑料福利网 technology resources. You can find helpful information to assist you which include:

  • Remote Support & Chat
    We continue to offer remote assistance to your computer as well as live chat with help desk associates during open Help Desk hours.
  • Knowledge Base Articles
    You can view articles and find information to “Help yourself” through common issues such as activating a StarID or accessing your email. If more help is needed, you can create a Help Desk Incident from the KB article you are viewing or from the support home page.
  • Create IT Tickets
    Log an "Incident" request for an unplanned interruption to an IT service or reduction in the quality of an IT service. Submit a "Service" request for something to be provided, information, advice, a standard change or access to an IT service.
  • Ticket History
    You will be able to view, correspond, and view any updates to your tickets with IT right from this portal.
Information Technology News & Updates
  • Increased phishing activity awareness
    The Minnesota State System Office has noted an increase in phishing attacks using stolen StarID accounts (so they come from email addresses within the Minnesota State system). The emails are being sent to primarily students telling them they need to “verify” their account to prevent it from being terminated. They are sent to a Google form which asks for passwords […]
  • Cyber Security Awareness Reminder
    Cyberattacks are becoming more and more frequent. As you may have heard, the City of St. Paul suffered a cyberattack this summer and declared a state of emergency while they assessed and secured their systems. In March 2024, Minnesota State Moorhead suffered a cyberattack which required a rebuild of most of our systems. System breaches are often the result of […]
  • Sign in changes for D2L Brightspace, Zoom and Kaltura coming Saturday, August 9
    The process you use to sign in to D2L Brightspace, Zoom, and Kaltura is changing on Saturday, August 9 starting at 5 p.m.  Rather than entering your StarID (ab1234cd) to sign in, you will now be prompted to enter your Microsoft 365 account: StarID@go.minnstate.edu for students (example – ab1234cd@go.minnstate.edu) StarID@minnstate.edu for employees (example – ab1234cd@minnstate.edu)You may have limited access to […]
  • REMINDER – Scheduled Enterprise Downtime
    6:00 PM Friday, 7/11/2025 until 6:00 PM Sunday, 7/13/2025 Data Center Move The system office will be relocating one of the enterprise data centers. Consequently, most services hosted by the enterprise will be impacted during this maintenance period. Action Required This downtime will impact several services and users. We strongly advise institutions to prepare for an extensive outage of enterprise services […]
  • Dragon Face in a New Place: Sandie East, Campus Information Officer
    Sandie East, previous director of institutional research and reporting, is the newest Campus Information Officer, a role in which she’ll manage IT-related aspects of the university. Read more about Sandie. Welcome to a new part of the Dragon Community, Sandie!